OVERVIEW

The Customer Service Associate is responsible for providing effective customer service for

all internal and external customers by using excellent, in-depth knowledge of Chamber

services, products and programs and in-depth knowledge of the Rangeley region.

RESPONSIBILITIES

 Interact with visitors to the Chamber, including responding to phone calls and questions

from the public, Chamber members, and the Town of Rangeley and associated

plantations, when necessary.

 Perform online snowmobile renewal registrations (Winter only)

 Tally daily calls and visitors

 Organize, refresh and maintain all brochures, maps and promotional materials in the

office

 Update events listings

 General cleaning/tidying of the Visitor Center

 Other duties and responsibilities as assigned by the Executive Director.

QUALIFICATIONS AND ATTRIBUTES

• Experience with business professionals and working with volunteer committee members

• Familiarity with Rangeley Lakes Region is important

• Experience with Microsoft Office (Word, Excel, PowerPoint, Publisher), Outlook, Adobe,

Canva, Social Media Platforms, and taking photos and videos.

• The ideal candidate must be able to positively and professionally interact with visitors,

Chamber Staff, current Chamber members, new prospects, town/plantation officials,

community members and event participants

• Strong communication skills and customer service skills are essential

• Strong time management and organization skills are required

• Must be able to multitask and prioritize from a list of tasks

• Able to work independently and as a member of a team

• Must have access to reliable transportation

• Enthusiasm and a positive attitude

• Flexibility in schedule

PHYSICAL REQUIREMENTS:

• Able to stand and walk for a short period of time

• Able to lift at least 20 pounds

• Able to sit at a desk working on a computer comfortably for extended periods

POSITION TYPE AND EXPECTED HOURS OF WORK

 This is a part-time position. Days and hours of work vary based on the season, but

weekends are a must from July 1st through Columbus Day and possibly through the

winter.

 In addition to weekends, additional days and hours on an as-needed or peek timeframe

basis.

207-864-5571 or info@rangeleymaine.com