The Customer Service Associate is responsible for providing effective customer service for

all internal and external customers by using excellent, in-depth knowledge of the Chamber

services, products, and programs, and in-depth knowledge of the Rangeley region.

RESPONSIBILITIES

-Interact with visitors to the Chamber, including responding to phone calls and questions

from the public, Chamber members, and the Town of Rangeley and associated

plantations, when necessary.

-Perform online snowmobile renewal registrations (Winter only)

-Tally daily calls and visitors

-Organize, refresh, and maintain all brochures, map,s and promotional materials in the

office

-Update events listings

-General cleaning/tidying of the Visitor Center

-Other duties and responsibilities as assigned by the Executive Director.

QUALIFICATIONS AND ATTRIBUTES

• Experience with business professionals and working with volunteer committee members

• Familiarity with the Rangeley Lakes Region is important

• Experience with Microsoft Office (Word, Excel, PowerPoint, Publisher), Outlook, Adobe,

Canva, Social Media Platforms, and taking photos and videos.

• The ideal candidate must be able to positively and professionally interact with visitors,

Chamber Staff, current Chamber members, new prospects, town/plantation officials,

community members and event participants

• Strong communication and customer service skills are essential

• Strong time management and organization skills are required

• Must be able to multitask and prioritize from a list of tasks

• Able to work independently and as a member of a team

• Must have access to reliable transportation

• Enthusiasm and a positive attitude

• Flexibility in schedule

PHYSICAL REQUIREMENTS:

• Able to stand and walk for a short period of time

• Able to lift at least 20 pounds

• Able to sit at a desk working on a computer comfortably for extended periods

POSITION TYPE AND EXPECTED HOURS OF WORK

-This is a part-time position. Days and hours of work vary based on the season, but

Weekends are a must from July 1st through Columbus Day and possibly through the

winter.

In addition to weekends, additional days and hours on an as-needed or peak timeframe

basis.

Please send your resume to nfo@rangeleymaine.com